The 8 Factors That Influence How You Handle Conflict
The perspective you have on the problem comes from who you are as well as the relationship you have with the other party. For instance, if your relationship is largely positive, you're typically more amenable to a friendly resolution. If your relationship is poor, you or the other party is likely to interpret everything negatively. It definitely impacts the way you communicate, whether positive or negative.
Contributed by John Curtis, Attorney and Conflict Coach