Does Your Leadership Fear Transparency?
Building Transparent Leaders
Companies develop the policies and systems that allow for the free flow of information, but it is up to leadership to insure that information is being shared.
Some of the characteristics of transparent leaders include:
- The ability to ask for and accept constructive feedback
- Delivering bad news with compassion
- The ability to say you're sorry
- Admitting mistakes
Just as transparent leaders bring the policies and values of the organization to life, they can also be the motivators of change in companies that have yet to adopt transparent policies - one of the key elements of transparency accountability. When leaders own up to their individual mistakes and take ownership of problems within their own departments, their direct reports will sit up and take notice. They, in turn, will begin to trust a little more, and they may also begin to mimic their behaviors, spreading a commitment to accountability organization-wide.
Building Organizational Transparency
Overcoming The Fear of Information
In order for leaders and organizations to move toward transparency, they must conquer the common fear of "bad" information. But owning up to mistakes and presenting immediate solutions can avert PR nightmares, and can even build trust among customers and employees. As the demand for transparency continues to grow within the workforce and the general public, senior leaders will have to adapt their policies and systems to meet that demand. Those who embrace and integrate transparent principles will see strong returns in public sentiment, customer relations, employee relations, and profits.